Home › The journey towards digital first customer experience
 

Keywords :   


The journey towards digital first customer experience

2021-10-04 02:00:00| Total Telecom industry news

In the wake of the coronavirus pandemic, our lives are undeniably more digital than ever before. For consumers, this has meant not only an enormous shift to online services, but also a greater appreciation for what high quality customer experience looks like.   For Aimie Chapple, CEO of Capita Experience, who spoke to us at this year&rsquo…read more on TotalTele.com »

Tags: experience customer digital journey

Category:Telecommunications

Latest from this category

All news
01.12How Kiro AI Agents Accelerate Development from Modernization to Cloud Migration Analysis
28.11Modern IT Service Management is Transforming Managed Services. Heres how. (Part 1)
25.11Is Your AI Operation Achieving Long-Term, Sustainable Growth?
21.11Strengthening Healthcare Operations Through Cyber Resilience
Telecommunications »
05.12Netflix reportedly closes in on Warner Bros deal
05.12What are freeze-dried sweets and why are they popular?
05.12Meta shifts some metaverse investments to AI smart glasses
05.12Taiwan bans Chinese app RedNote over fraud concerns
05.12Taiwan to ban Chinese app RedNote over fraud concerns
05.12Details of plan to keep pubs open longer for World Cup revealed
05.12Details of plan to keep pubs open longer for World Cup revealed
05.12Turkey breeder supplying luxury stores investigated over welfare
More »